Refund policy
We want you to love your purchase! If you're not completely satisfied with your ceramic plates, you may return them within 30 days of delivery for a full refund or exchange.
Conditions:
- Items must be unused, in original packaging, and in resellable condition.
- Returns due to damage must be reported within 48 hours of delivery with photos.
- Custom or personalized items are non-refundable unless damaged.
To start a return, please contact us using the contact form on our website and include your order number.
Please note: return shipping costs are the buyer’s responsibility unless the item arrived damaged or incorrect.